How can I terminate my qeep Plus subscription?

  • Please note that merely uninstalling the qeep App doesn't terminate your qeep+ subscription and you will have to continue paying until you cancel it according to the instructions below.
  • After having cancelled your subscription, you can still benefit from all qeep+ features until the end of the current billing cycle.
  • Canceling a subscription doesn't retroactively refund subscription payments, and previously paid subscription fees can’t be prorated based on your cancellation date.
  • In order to terminate your qeep+ subscription, please follow the instructions below according to your App store

Android

  1. Go to your Google Play Store account on your Android device
  2. Tap the Menu icon and go to Subscriptions
  3. Search for your qeep+ subscription
  4. Tap Cancel subscription

iOS

  1. Go to your iPhone Settings
  2. Tap your name, then tap Subscriptions
  3. Search for your qeep+ subscription
  4. Tap Cancel subscription

qeep web Online

  1. Open the qeep App
  2. Go to your Settings
  3. Select Manage Payment Account
  4. Either disable Auto Renew or select Cancel