I lost a pet, do I get my q-points back?

Friend Zoo is a game and as in any game, you can also sometimes lose. This happens when you have bought a pet and this pet gets removed from the Friend Zoo. A pet can get removed from the Friend Zoo either by removing itself or when the account is closed. In such a case the invested q-points are lost.

There is only one exception: if you have added funds to Qeep to play the Friend Zoo, we offer a small compensation up until the amount of q-points you have bought. This means, when you have bought 5.000 q-points (for $5), you can receive a compensation for lost pets up until this amount. Simply send the Qeepmaster a message with the EXACT nickname of the amount and we'll take care of the refund.

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